General FAQs

Payment Terms

How to make the payment?

We accept the payment via Paypal.

Do you accept NET15/ NET30 / COD? How about payment by installments?

Sorry, we do not.

bulk purchasing

Can I get some discount if I buy a bulk?

Yes, you may. For business inquiries, please contact us at info@getmypap.com.

Return & Exchange

How long is the warranty period?

All accessory products (air filters etc) come with a 1-year warranty and all CPAP/APAP/BiPAP machines come with a 2-year warranty.

Can I return your product for a refund if I don't like or don't want to keep it anymore?

You may return your fully functional and undamaged products within 40 days of delivery for a full refund or exchange. Shipping and handling charges are not refundable.


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